HOW TO MANAGE AMAZON OPERATIONS MORE EFFECTIVELY

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There are 3 major aspects of managing amazon more effectively:
- Inventory Management
- Order Tracking & Returns Management Payment & Charges Reconciliation
- Payment & Charges Reconciliation

AMAZON FBA INVENTORY MANAGEMENT

Amazon has introduced Amazon Brand Analytics solutions specifically designed for registered brand owners, aiming to enhance their sales and cultivate customer loyalty. This tool offers an in depth perspective on various aspects:

WHAT IS INVENTORY MANAGEMENT

Inventory refers to the stock of products that a business owns and intends to sell. Inventory management is the systematic process of tracking and storing these products in order to meet customer demand in a timely and efficient manner. This practice extends to how products are sourced, stored, and prepared for sale. Viewed as an investment, inventory is a critical asset for a business. The consequences of poor inventory management might not be immediately apparent and can manifest weeks or even months later. The repercussions can be significant, ranging from spoiled or obsolete products, high storage expenses, to more severe issues like stockouts leading to unfulfilled customer orders. Moreover, storage fees and holding costs can erode a business's profitability over time. Effective inventory management is essential to prevent these issues and ensure that products are available for customers when needed, while also optimizing the associated costs.

WHY INVENTORY MANAGEMENT IS IMPORTANT

Inventory is a valuable business asset, but mismanagement can lead to various issues, especially as your business grows. Some common inventory problems include:
  1. Excess Inventory: Having too much stock can tie up resources, increase storage costs, and lead to missed opportunities. Opportunity cost is the benefit missed when choosing one option over another. Holding excessive units of a low demand item may result in missed sales opportunities for more popular products. Amazon provides an excess inventory calculation alert, considering factors like product demand, age, and return on investment.
  2. Low Stock Levels: Insufficient units to meet demand can harm sales and brand reputation. The optimum inventory level depends on factors like seasonality, sales history, and customer demands. Amazon offers a free Restock Tool, utilizing machine learning for efficient inventory management, with recommendations for replenishment quantities and ship dates.
  3. Stranded or Dead Stock: Stranded inventory, unsellable but stored, ties up cash and incurs storage costs. Amazon's Stranded Inventory Tool helps track and address issues with stranded and dead stock.
  4. Spoilage: Items with expiration dates, like food or cosmetics, can lead to losses if held past their sellby date. Systematic tracking helps avoid spoilage by identifying items at risk, allowing for promotions or discounts.
  5. High Storage Costs: Inefficient storage practices can result in higher storage, removal, and liquidation costs. Utilize an inventory system to track stock levels, aging, and determine optimum inventory levels, even when using thirdparty systems like FBA.
This dashboard provides comprehensive data on customer behavior, allowing brands and sellers to refine their advertising strategy, optimize pricing, and enhance the customer shopping experience to drive more conversions.

INVENTORY MANAGEMENT TIPS

Here are some tips to efficiently manage your inventory:
  1. Build and Maintain Relationships with Suppliers: Pay bills on time, treat suppliers with respect, communicate regularly, and offer constructive feedback. Positive interactions help ensure timely product delivery and anticipate manufacturing or shipment issues.
  2. Monitor Your SellThrough Rate:Balance incoming and outgoing inventory to maintain a healthy sellthrough rate. Use sales forecasting methods to anticipate demand and avoid overstocking, which can increase warehousing costs.
  3. Restock Popular Products Quickly: Monitor sales and strategically plan inventory levels to meet customer demand. Keep backup units to prevent running out of stock due to supply chain disruptions.
  4. Run Promotions to Reduce Aging Inventory: Identify products eligible for promotions to increase sales and free up storage space. Utilize Amazon's Inventory Performance Index for custom recommendations, such as removing items or liquidating stock.
  5. Keep an Eye on Your Margins:Track operating costs, including procurement, shipping, storage, and order fulfillment. Understand fees and ensure healthy sales margins to maintain business vitality.
  6. Reduce Excess Inventory to Increase Profitability: Mark down products or create special deals to liquidate aging or overstocked inventory. Avoid sunk costs by preventing items from sitting on the shelf for extended periods.
  7. Choose the Right Inventory Management System: Select software that syncs with your order fulfillment platform, provides demand forecasting, alerts low inventory, supports barcode scanning, and tracks relevant product information. Amazon's inventory management system in Seller Central offers custom recommendations based on unique inventory needs.
  8. Maintain Four Weeks of Inventory Cover: Aim for enough inventory to meet demand on a rolling four week basis. This timeframe facilitates cost effective order fulfillment, faster delivery to customers, minimizes lost sales opportunities, and helps avoid excess inventory costs for FBA sellers.
Implementing these practices can contribute to efficient inventory management, ensuring a balance between meeting customer demand and avoiding unnecessary costs associated with overstocking or inefficiencies in the supply chain. Amazon's inventory management system helps sellers track and store their products efficiently to meet customer demands. It involves updating inventory levels in realtime, tracking products in the warehouse, and automating the replenishment process. The system uses inputs like cost of goods sold, shipment time, and Amazon data to forecast customer demand and set optimum inventory levels. Sellers with a high inventory score can enjoy benefits such as lower storage fees and additional storage capacity. Tips for effective inventory management include building relationships with suppliers, monitoring sellthrough rates, restocking popular products quickly, running promotions to reduce aging inventory, and keeping an eye on margins. Amazon's inventory management system provides a dashboard where sellers can track and manage their inventory on international marketplaces. It offers essential inventory information, alerts for low stock quantities, and recommendations for optimizing storage.

HOW OMNIVIO ENABLES SELLER:

We give real time inventory visibility using Amazon API which enables sellers to optimise their inventory planning
  • Stock Planning based on order processed from warehouse and Days of Inventory
  • Stock Movement for poor utilization inventory with more optimal location

FINANCIAL RECONCILIATION

FBA reconciliation is the process of comparing and matching the inventory records of a seller with the inventory records of Amazon's FBA (Fulfillment by Amazon) system. It involves running reports, such as the Inventory Reconciliation Report, to identify any discrepancies between the seller's inventory count and Amazon's inventory count. The reconciliation process helps sellers identify and resolve issues such as missing or damaged inventory, discrepancies in inbound shipments, and data entry mistakes.
Here are key aspects of Amazon financial reconciliation:
Transaction Records:
  • Sellers maintain their own records of sales, fees, and other financial transactions related to their Amazon business.
  • Amazon also provides transaction reports, detailing sales, fees, refunds, and other financial activities on the platform.
Bank Statements:
  • Sellers receive payments from Amazon for their sales, and these payments are typically deposited into their bank accounts.
  • Bank statements show the actual deposits and withdrawals related to Amazon transactions.
Reconciling Amazon Reports with Bank Statements.
  • Sellers need to reconcile the information provided by Amazon's reports with their actual bank statements.
  • This involves matching the amounts and timing of transactions to ensure they align.
Identifying Discrepancies:
  • Financial reconciliation is an ongoing process and should be conducted regularly, such as on a monthly basis.
  • Regular monitoring helps ensure that any issues are identified and addressed promptly.
Resolving Discrepancies:
  • Once discrepancies are identified, sellers must investigate the reasons behind them.
  • Common reasons for discrepancies may include returns, damaged goods, or errors in recording transactions.
  • Sellers need to make necessary adjustments in their records to align them with Amazon's data.
Regular Monitoring:
  • Once discrepancies are identified, sellers must investigate the reasons behind them.
  • Common reasons for discrepancies may include returns, damaged goods, or errors in recording transactions.
  • Sellers need to make necessary adjustments in their records to align them with Amazon's data.
By conducting regular financial reconciliation, sellers can maintain accurate financial records, gain insights into their business performance, and address any discrepancies or issues promptly. This process is crucial for financial management and compliance with accounting standards.

HOW OMNIVIO ENABLES SELLER:

We help with payment cycle reconciliation and enable sellers to get clarity in case of any gaps
  • Order & SKU level Reconciliation
  • Charges/Commission Validation at order level
  • Payment Transaction Ledger and Validation

ORDER TRACKING

Amazon order tracking allows customers to monitor the status and location of their orders from the moment they are placed until they are delivered. When you fulfill an order through Amazon, the tracking information typically includes the following details:
  • Order Confirmation: Once an order is placed, you receive an order confirmation email with the details of your purchase.
  • Processing: This status indicates that Amazon is preparing your order for shipment. This includes verifying payment information, packaging the items, and getting them ready to be handed over to the carrier.
  • Shipped: Once the order has been handed over to the carrier, the status changes to "Shipped." This means your package is on its way to the delivery address.
  • Tracking Number: Amazon provides a tracking number associated with your order. You can use this number to monitor the progress of your shipment on the carrier's website.
  • Carrier Information: The carrier information (e.g., UPS, FedEx, USPS) is provided, allowing you to track your package directly on the carrier's website.
  • Estimated Delivery Date: Amazon usually provides an estimated delivery date based on the shipping method and location. Keep in mind that this is an estimate and actual delivery times may vary.
  • Delivery Updates: Amazon may provide updates on the delivery status, such as when the package is out for delivery or has been delivered.
  • Delivered: Once the package has been successfully delivered, the status changes to "Delivered," and you should receive a notification. At this point, you can also find confirmation of delivery in your order history.
It's important to note that the level of detail in tracking information can vary depending on the shipping method, carrier, and the specific policies of the seller.

HOW OMNIVIO ENABLES SELLER:

We use Amazon API to track orders & returns which help sellers to track all orders
  • Ensure all orders are dispatched timely within SLA
  • Stock Movement for poor utilization inventory with more optimal location